Listed are our most common asked questions and answered.
What if we already have a domain name?
Not a problem! You will need to change the name servers listed on your domain name to NS1.HOSTINGBYEDS.COM and NS2.HOSTINGBYEDS.COM. Depending on the selected plan you will still have the one-time setup fee and an annual renewal fee.
How do I order and Pay?
On the home page there is an “Order Now” button. You will need to have a name, address, phone number and email address to register. Click the “Order Now” button. You can pay with a credit card or print the invoice and mail with a check to the address shown. The first year will require a full year payment, after that You can pay semi-annual, or annually. Note: The longer you pay the cheaper the cost. Detailed instructions are on the How-To-Order page.
How long before the website is live?
After payment is processed we average less than 3-days to have the website live. Your website manager will receive full instructions on how to get started. Step-by-step instructions and more are located in our KnowledgeBase.
Is tech support available?
Yes, You get unlimited tech support by phone and email for the first 30 days. And life time email support. We are available 9am to 7pm EST Monday through Friday and randomly on weekends and holidays. Most items of concern are address in our KnowledgeBase . Is there an instructions manual? Yes, detailed instructions are written for you to follow on your initial Welcome e-mails and detailed instructions are available in the Website Administrator and KnowledgeBase .